AI will replace you in solution engineering if…
Everyone in presales is talking about AI right now.Some are excited, some are worried, and many are unsure what it will mean for their role in the future. The question usually sounds like this: “Will AI replace solution engineers?”The honest answer is simple. Yes, it can. But only if your job looks a certain way. […]
The One Thing AEs Must Do Before Every Demo
I see this pattern again and again. An AE opens a demo call, introduces their SE, and then quietly disappears into their CRM. Sometimes it even looks like nap time with the camera on. It happens more often than people admit, and it creates real problems for the conversation. Even if the SE is doing […]
What House-Flipping Shows Taught Me About Software Demos
Let’s talk about one of my guilty pleasures: house-flipping shows. You know the ones—people find a run-down property, add some magic, and voila, it’s a dream home. Or those “our-new-beach-house” shows where they take you through perfectly furnished spaces that look like a Pinterest board. But here’s the thing: why are the houses always fully […]
Visual Storyboard: Make your Demo more memorable by leveraging Spatial Memory
Have you ever noticed how you can effortlessly recall the layout of your favorite café but struggle to remember a simple grocery list? This contrast is due to the power of spatial memory. By harnessing this natural ability, you can enhance your audience’s retention of the key messages in your demos. Understanding and leveraging spatial […]
Reassuring the Economic Buyer: Future Proofing in Presales and Solution Engineering
Thinking Two Steps Ahead in Presales Successful presales and solution engineers need to adapt a post-sales mindset in order to successfully guide their prospects from start to finish. Finish in this case does not mean the contract signature, but the go-live date of your customers; or even the date by when they need to achieve […]
What’s the Sellers Role during a Software Demo?
The Software Demo: What’s the Seller’s Role? Software demos offer a powerful way to demonstrate how your product uniquely addresses your prospect’s most pressing business challenges. A well-executed demo can mean the difference between securing a deal or hearing a disappointing „no“. However, with solutions engineers (SEs) or other technical leads in the spotlight, it’s […]
The Power of Strategic Entry and Exit Criteria to Enhance the Success of your Software Demos
Imagine your sales strategy as a precisely calibrated engine. Without deliberate guidelines, this engine might function, but its performance wouldn’t be optimal or consistent. This is where the significance of entry and exit criteria comes into the picture, acting as a blueprint for a structured and high-quality sales process – ensuring the engine runs smoothly […]
The Importance of Understanding Your Customers‘ Buying Journey in Presales and Solution Engineering.
The journey is as important as the destination, and your role in guiding this journey is what makes all the difference. It’s essential to grasp how your customers make their buying decisions, which is far more important than just sticking to your sales routine. Keep in mind that your customers are not interested in the […]
Ultimate Presales / Solution Engineering Guide to MEDDPICC & MEDDIC
MEDDPICC (or MEDDIC / MEDDPIC) is a popular framework in sales. It helps teams qualify deals by looking at Metrics, the Economic Buyer, Decision Criteria, the Decision Process, Pain, Champions, Compelling Events, and Competition. The goal is simple: avoid surprises and spot risks early. But MEDDPICC is not only useful for sales. It is a […]
Mastering your Software Demos and Complexity with Layered Information
From all the demos I’ve seen, there’s a recurring mistake. Getting into the specific cababilities of your software prematurely. When your potential customers is far from being ready for this level of input. The concept of „Layered Information“ is about tailoring the depth and complexity of the information you are going to present based on […]
