
The Demo That Made Me Stop Watching
I had to stop watching a demo recording the other day because I got too frustrated with what I was seeing.It takes a lot for me to pause a

I had to stop watching a demo recording the other day because I got too frustrated with what I was seeing.It takes a lot for me to pause a

When you demo, avoid absolute statements like “everyone,” “always,” or “any company.”They do not make you sound confident. They make you sound vague. Most people react negatively to this,

In my demo workshops, I hear the same frustration again and again.Many SEs say they cannot improve their demos because their AEs do not give them enough customer context.

Everyone in presales is talking about AI right now.Some are excited, some are worried, and many are unsure what it will mean for their role in the future. The

If you work in presales long enough, you start noticing a strange pattern.Teams are eager to report metrics, but many of the numbers they track have nothing to do

I see this pattern again and again. An AE opens a demo call, introduces their SE, and then quietly disappears into their CRM. Sometimes it even looks like nap

Every year, the same thing happens at SKOs. SEs and Presales teams get told to join the sales sessions because “that is somewhat relevant to them.” It is well-intended,

Most demos focus on showing what a product can do. Many solution engineers try to impress with features, shortcuts, automations, and deep configuration. It all looks good on paper.

Most people think they struggle with discovery because they don’t know the “right” questions.But that’s not the real problem. The real problem is simple: they don’t listen. There are